24-hour emergency service
Careful work. Straight talk.
Furnace and boiler repair, heating installation, central air conditioning, ductless mini-splits, heat pumps and maintenance plans in Norwalk and lower Fairfield County.
- Licensed & insured
- In Norwalk since 1998
01Services
From the first call to the last check.
Careful work on your heating and cooling, from the first call to the last check.
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Furnace and boiler repair
No heat, short cycling or strange noises, found and fixed on the first visit when the part is on the truck.
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Heating installation
High-efficiency furnaces and boilers sized to the house, with the old system taken away.
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Central air conditioning
New central air, repairs and refrigerant checks before the first hot week.
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Ductless mini-splits
Quiet heating and cooling for additions, attics and rooms the ducts never reached.
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Heat pumps
Heat pumps that heat in winter and cool in summer, with help on the available rebates.
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Maintenance plans
A tune-up every spring and fall, priority booking and a discount on repairs.
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07
Emergency service 24/7
A technician on call every night and weekend for no heat or a leak.
Send a request
02How it works
What to expect, step by step.
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Call or send a request
Tell us what’s wrong, or what you’d like installed.
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We look at it with you
We check the system and explain what it needs.
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It’s fixed or installed
The repair is made, or the new system is put in.
What to have ready
Handy to have when you call or send a request.
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The make and model From the label on the unit, indoor or outdoor.
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A photo of the problem Or of any error code on the thermostat or unit.
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What it’s doing No heat, no cooling, a strange noise or a leak.
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Roughly how old it is A guess is fine.
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When someone is home So a visit can be set up around you.
03Why Tidewell
Licensed and insured.
- Upfront pricing
- Maintenance plans
- Licensed technicians
- 24-hour emergency service
04Before and after
See the difference.
Drag the handle across the photo to compare before and after.
Sample photos. Stand-ins that show how the slider works.
Before
After
Sample photos by Raysonho and the U.S. National Institute of Standards and Technology on Wikimedia Commons, CC0 and public domain.
05Service area
Towns we serve.
Not sure if you’re in the area? Give us a call.
- Norwalk
- Westport
- Darien
- New Canaan
- Wilton
- Stamford
06Questions
Plain answers to common questions.
How often should my system be serviced?
Most makers recommend a check once a year for heating and once for cooling, ideally before each season starts. Your unit’s manual says what its maker recommends.
How often should I change the air filter?
It depends on the filter and the home. Many need changing every one to three months, and more often with pets or heavy use. Check the label on the filter, and look at it monthly.
Why is my AC running but not cooling?
Common causes include a dirty filter, a tripped breaker for the outdoor unit, a blocked outdoor unit, or ice on the lines. Check the filter and the thermostat first. If it still blows warm air, turn it off and call for service.
What should I do if I smell gas?
Leave the house right away, and don’t switch lights or appliances on or off on the way out. Once you’re outside, call 911 or your gas company.
Should I repair or replace my system?
Age, how often it breaks down and how well it keeps the house comfortable all matter. A technician can look at it with you and explain the options, and the choice is yours.
What size system does my home need?
It depends on more than square footage: insulation, windows, sun and layout all matter. A proper load calculation, often called a Manual J, sizes a system to the house.
Do I need a carbon monoxide alarm?
If your home has fuel-burning heat, a gas stove or an attached garage, yes. Put one near the bedrooms, test it monthly, and replace it when its maker says to. Many states also require them.
Have a question that isn’t here? Call Tidewell at (203) 555-0131.
07Contact
Start with a free estimate.
Tell Tidewell what you need and how to reach you. For an emergency, call the main line instead.
- Main line
- (203) 555-0131
- Hours
- Monday to Friday, 7:30 am - 5:00 pm Saturday, 8:00 am - 12:00 pm Sunday, Emergency calls only
- Address
- 220 Quarry Mill Road, Norwalk, CT
Send a request
Thanks. This is a sample site, so nothing was sent. On a live site, your request goes straight to Tidewell.